Courses in this cluster present the multi-faceted role the Human Resources Manager plays in modern business; helps to develop necessary skills and attitudes in an effective HR manager and provides them guidance in appling tools and techniques of contemporary HRM like formulating the job description, developing compensation policies and systems, staff recruitment and development. Courses developed in 2009 include:
• HRM for non-HR managers
• Developing and managing the compensation systems
• Training and Development
• Performance Management
Lead Trainer: Nguyen Thi Nam Phuong
Ms Phuong is senior trainer and consultant in the area of Organizational Development, Human Resource Management, Training Management, Project Management and Management Information Systems. She has led successful consulting projects in the areas of HRMD and organizational re-structuring for both public service organizations and major private sector corporations in Vietnam. She also conducted numerous training programs in HRM, OD and management skills for clients in Vietnam and Southeast Asia region, namely the Office of the Government of Vietnam, Ministry of Planning & Investment, Ministry of Agriculture & Rural Development, Water Sector Research Institutes, FPT Corporation and member companies, Vinataba, various securities companies (SSI, VNDirect, APEC, GSI, TVSI).
Ms Phuong graduated from Odessa State University (Ukraine) and holds a Master of Commerce degree with double concentration on HRM and Management Information Systems (MIS) from the University of New South Wales (Australia). She also tutored at New Castle University (Australia).
Courses in this cluster aim to help companies to better navigate and manage external factors in their business environment and cover areas such as marketing, customer service and strategic management. 
Finance Management courses provide participants with fundanmental knowledge, principles of and tools for financial management in Vietnamese companies. These courses are scalable and practical, offering best practices and hands-on experience from practitioners. 
These courses are designed especially for the small business owners, production managers and QA/QC managers of small and medium enterprises. Participants are equipped with just-enough concepts and theories of operation management and quality management, while are shown real-life examples and practical tips on how to implement these best practices in their own business to save on production cost and improve their bottom line. 
OMT courses in this cluster are specifically designed for business owners, production managers and QA/QC maangers in the agri business and food processing industry. Participants are equipped with key concepts, principles and standards of food safety and hygiene, learn to apply these principles and standards in their productions of foodstuffs to meet the general safety and hygiene requirements of the domestic and export markets. 
Professionalism and effective inter-personal skills have become order of the day for the managers in Vietnamese businesses. To meet the increasing needs for “soft skills” training especially by companies located away from major urban hubs, with limited access to traditional classroom trainining, the OMT program offers online management skills training courses, focusing on the following essential skills
